REFUND POLICY
Your Satisfaction Matters
At QB Care (Quantum Business Care LLC), we strive to provide reliable, professional, and personalized business support services. If you are not satisfied with your experience, we encourage you to contact us so we can understand the issue and work toward a fair resolution.
Customer satisfaction is important to us
and refund requests are reviewed with
care and transparency.
1. Refund Requests
If you are not satisfied with our services, please contact our support team st support@qb-care.com so we can review your concerns and work toward a suitable resolution.
At QB Care, customer satisfaction is important to us. Refund requests may be submitted during the active service period, and eligible refunds will be processed to the original payment method after review.
We are committed to providing transparent, professional, and client-focused support throughout your service experience.
Request within
5-7
business working days
2. Our Commitment
Whenever possible, we aim to:
Resolve concerns quickly
Provide service corrections when appropriate
Offer fair solutions based on the situation
Maintain a positive customer experience
3. Situations Where Refunds May Not Apply
While we always aim to be fair, refunds may not be available in certain situations, including:
- Services that were fully completed or substantially delivered
- Delays caused by missing information or lack of client response
- Custom work already performed based on client instructions
- Duplicate requests after successful delivery of services
Each request is reviewed individually to ensure fairness for both parties.
We believe in fairness, respect, and long-term relationships with our clients.
4. Processing Time
Approved refunds are typically processed within 5 – 10 business days back to the original payment method.
5. Contact Us
If you have any concerns about our services, please contact our team and we will do our best to help.
- support@qb-care.com
- +1 843-694-3175
- Mon - Fri: 9:00 AM - 6:00 PM (EST)
We are here to support you.
Your success is our success, and we’re committed to making your experience with QB Care a positive one.